Information

At Trail Tail Fitness & Wellness, we believe every dog deserves a healthy, active, and fulfilling life. Your beloved companions need regular exercise, mental stimulation, and social interaction to thrive. Just as humans benefit from a gym, our dogs deserve the same level of care and preventative wellness. Find answers to common questions about our dog walking, doggy daycare, and grooming services here.

Frequently asked questions

We pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. Below, you'll find answers to some of the most common questions about our services.

Do you offer pick-up and drop-off services for my dog?
Yes, pick-up and drop-off services are available before 11:00 am. After 11:00 am, you will need to arrange your own pick-up and drop-off.

What are the requirements for dogs attending your services?
All dogs must be socialised with other dogs prior to attending. If you're looking to socialise your dog but don't know where to start, we can discuss alternative options to help.

What if my dog shows signs of illness before or during their time with you?

Dogs must not show any signs of illness or infection prior to or during their time in our care. This includes symptoms such as coughing, vomiting, excessive ear scratching or head shaking, rashes or ongoing scratching (which could indicate fleas), any mucus, dry heaving, yelping, unexplained aggressive behaviour or snapping/snarling, foul odour from ears or skin, trouble walking or climbing, diarrhoea, lethargy, or respiratory issues like wheezing or difficulty breathing. If a dog in our care/coming into our care becomes sick/is sick, owners will be contacted, and the dog may potentially be taken to a vet. Owners are financially responsible for the care of a sick or injured pet. 

How do you tailor walks for dogs?
Our dog walking and adventure walks are tailored for fitness, enrichment, confidence building, and socialisation. Every walk is adapted to suit your dog’s personality, energy level, and specific needs.

What does Doggy Day Care include?
Our Doggy Day Care (8 am–6 pm) provides a safe and structured environment for exercise, play, rest, and socialisation. Earlier drop-off times are available upon request for an additional fee. All dogs attending day care must be friendly and social with other dogs.

Do you offer grooming services?
Yes, we provide dog wash and basic groom services to keep your furry friend looking and feeling great.

What makes Trail Tail Fitness & Wellness unique?
We treat every dog as family, understanding they are companions, protectors, and loyal friends. Our services are designed to offer the same level of preventative care and wellness for dogs that humans seek for themselves, ensuring they live their healthiest, happiest lives.

Got more questions? We're here to help!

We're passionate about providing the best care for your canine companions. If you have any further questions about our dog walking, doggy daycare, or grooming services, please don't hesitate to reach out. We're committed to quality and great service, and we're always happy to chat.